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Lifetime access to program or courses and materials.

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All Courses come with an Individual Certificate of Completion.

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Receive free training manuals for each program/course.

Customer Service Specialist

Get ALL the essential and must have courses and become an Administrative Support Specialist:


Only $150.00

Employee Training ~ Seminars

~ Up to 30 Staff Members/Participants

~ 4 hour On-Site Seminar

~ Improve your business


Only $1275

Forms / Worksheets
Get templates of sample policies, procedures, and guidelines for certain programs.

Change Management

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and your participants will gain some valuable skills through this workshop.

The Change Management workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Workshop Objectives:

  • List the steps necessary for preparing a change strategy and building support for the change
  • Describe the WIFM – the individual motivators for change
  • Use needed components to develop a change management  and communications plans, and to list implementation strategies
  • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
  • Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
  • Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
  • Use strategies for aligning people with a change, appealing to emotions and facts
  • Describe the importance of resiliency and flexibility in the context of change.


 

Get the Skills for only

$35