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Employee Training ~ Seminars

~ Up to 30 Staff Members/Participants

~ 4 hour On-Site Seminar

~ Improve your business


Only $1275

Unlimited Access
Lifetime access to program or courses and materials.

Forms / Worksheets
Get templates of sample policies, procedures, and guidelines for certain programs.

Customer Service Specialist

Get ALL the essential and must have courses and become an Administrative Support Specialist:


Only $150.00

Certificates of Completion
All Courses come with an Individual Certificate of Completion.

Interpersonal Skills

We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

Workshop Objectives:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power.
  • Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
  • Identify the skills needed in starting a conversation.
  • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
  • Understand how seeing the other side can improve skills in influencing other people.
  • Understand how the use of facts and emotions can help bring people to your side.
  • Identify ways of sharing one’s opinions constructively.
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
  • And impact through powerful first impressions.

 

Get the Skills for only

$35

Books / Manuals
Receive free training manuals for each program/course.